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Tek Solutions Provides Dedicated Small Business IT Support

Tek solutions is a proud provider of IT and Helpdesk support for small businesses in the Birmingham, AL Area.

Use the about us button below to find out more.

About Us

Give Clients the Service They Require

Your clients deserve quality service. Nothing compromises a customer relationship more than technology that isn’t up to standard.With a tech support team, you’ll ensure that your clients are receiving the service they require and expect.

Provide Better Service

This may include perfect wireless internet connections, seamless software use, and easily managed phone lines. You’ll also be able to streamline any client communication by having IT assistance. With in- house technology assistance, your business has the potential to drastically increase its customer service ratings. It will also continue to build its reputation as a reliable and professional company. This could even lead to an expansion in customer base and annual profits.

Enhance Overall Security

No matter what type of business you run, your data is primary. It’s important to support your company data with reliable backup systems and top of the line cybersecurity.

We're Focused On You

A technology support team will guarantee all of the above and more. With IT assistance, you’ll keep the confidential employee, customer, and company data secure and safeguard your business against cyber attacks. If any data becomes lost for any reason, your support team will have a recovery system in place to retrieve lost files and maintain the technological integrity of your business.

Embrace New Technologies

Your company may already be in the know when it comes to technologies that are suited to your business. Still, an IT support team can bring even newer, more cutting-edge technologies to the fore that can maximize your company potential.

We'll Teach You

You’ll spend less valuable personal time researching new technologies to implement into your business and more time working with ones already chosen for you by a professional, outsourced team. You can use these technologies to advance company goals and seek further areas for expansion and growth. Furthermore, you’ll be able to keep a competitive place in the market by relying on the tech that is taking the most successful companies to the next level. Lastly, you’ll have access to special resources that may not have been available to you previously. You’ll be able to receive IT solutions and advice quickly and even learn something along the way.

Spend Less Time Worrying and More Time Managing

Let’s face it. We all hate headaches that come from having computer issues of any kind. Why keep up the trend?

Managing IT While you Grow

You can bypass technology worries by investing in IT support. Let professionals take care of any IT issues that arise so you can focus on crucial internal work, like strategy building and employee management. Peace of mind is one of the biggest benefits of hiring IT professionals to offer technology solutions for your company.

Maximize Company Efficiency

No matter what business you own, you’re probably always thinking about ways to improve company wide efficiency.Technology itself can definitely improve your business’s efficiency. It can also decrease your business’s efficiency due to consistent issues, bugs, and confusions.

Become Efficient

Tech support ensures that the usual efficiency that comes from using technology is maximized. With a dedicated support team, you can actually use technology for what it’s designed to do: to reach company targets and identify areas for expansion more quickly. Additionally, most IT assistance today is designed to be incredibly effective and to maximize productivity. When you invest in IT support, you are likely investing in highly efficient service that strives to give you the best return possible.

Get Customized and Specialized Service

Every company’s technology needs are different. With a professional technical support team, you are guaranteed to receive customized service that is tailored to how your company operates and what it needs.

We Know Your Environment

Your support team will have both expertise and options. Most individuals on a technology support team will have been rigorously trained and selected from a pool of very qualified applicants. They will be able to identify your technology needs and provide immediate solutions as to how to meet them. Specialized service means that you get what you pay for, and more.

Reduce your IT Costs

Hiring IT Support is definitely an investment. But this is one of those investments that is guaranteed to bring about a higher ROI and save on company costs over time.

With tech support, you won’t have to worry about consistent costly repairs and sketchy software investments. You’ll never encounter fees or unexpected costs, and will pay a flat rate that should be flexible with your budget.

Investing in tech support means choosing financial security in an area that is increasingly an expensive aspect of businesses today. While IT spending often relates to company size, choosing a support team will maximize your ROI for all technology costs.

Endpoint Management

Endpoint Management is the ability to centrally discover, provision, deploy, update, and troubleshoot endpoint devices within an organization. The critical issue surrounding endpoints is that they represent one of the key areas of vulnerability for businesses and can be an easy
entry point for cybercriminals. Tek Solutions LLC delivers distributed endpoint management for mobile, laptop, desktop, and server, helping IT minimize cost, maintain compliance, and reduce security risks.

Business Continuity

Business continuity is about having a plan to deal with difficult situations, so your business can continue to function with as little disruption as possible. Whether you are affected by a
hardware failure, cyberattack, or natural disaster we identify and implement a plan to recover day to day functions as soon as possible.

What do our clients think about Tek Solutions?

Ellis is very good with any software. He can adapt, trouble shoot, and solve the most critical issues that I've faced. His work is beyond reproach and honestly he's the best tech I've dealt with in 35 years. Honest, friendly, and punctual!

Ellis Lawrence / Tek Solutions in my opinion is very professional with an on time manner. I don't understand computers but with Ellis's patience and knowledge he has educated me greatly. If you're thinking of a company to help with a website or anything computer related - you can't go wrong in any way with Tek Solutions.

I am the owner of NMI Mortgage Funding, LLC. I have worked with Ellis for over 20 years and have continued to receive exceptional service. When coming to different technological situations, Ellis has helped me with a variety of solutions. My business is technologically savvy and without Ellis, I am unsure of how I would operate the technological side of my business. From when I started with Ellis until now, I have received nothing but remarkable service from him.

Ellis Lawrence (Tek Solutions) has been crucial to the success of my firm. We are very dependent on technology and his IT knowledge has helped us immensely whether it concerns networking, upgrading computers, installing a new server, or just IT consulting. His IT knowledge would be beneficial to any business -- large or small.